FAQ

What to do if an afterglow occurs in my lights?

If your LED lamps continue to glow faintly after being switched off, this may be due to the connection or settings of the dimmer. Follow these steps:

  1. Check the connection of the LED lamps:
    Ensure that the lamps are correctly connected to the dimmer.

  2. Check the dimmer settings:

    • If your dimmer supports both leading edge (phase-cut) and trailing edge (phase-cut) dimming, make sure the correct mode is selected.

    • The mode should match the type of lamp: leading edge or trailing edge.

  3. Use a dimmer stabiliser if necessary:

    • If the lamps continue to glow faintly after the dimmer is correctly set, a dimmer stabiliser can help.

    • This removes the residual energy that causes the lamps to glow.

    • Install the dimmer stabiliser between the switched live and neutral wires at the lamp:

      • Connect one side to the neutral terminal block.

      • Connect the other side to the live terminal block.

Tip: Using a dimmer stabiliser prevents any residual energy from flowing through the circuit, so the lamps will no longer glow faintly.