Returns

Can I exchange my order?

Unfortunately, it is not possible to exchange items directly.

If you are not satisfied with your purchase, you can return the product according to our return policy. Once we have received and processed your return shipment, the purchase amount will be refunded to you.

Would you prefer to receive a different item? Then you can simply place a new order via our website after submitting your return.

Please note: the refund will be made using the same payment method as was used for the original order. The processing time may take a few working days after we have received your return.