Returns

Can I return multiple orders in one packaging?

At Lightexpert.nl, it is possible to return multiple orders within one packaging. In this case, however, it is very important to add a note that clearly states the order numbers and items you wish to return, as this will speed up the return process significantly.

 

We also recommend using our return portal.

This way, we can provide you with a return label that will be trackable for you as well as for us. In case anything goes wrong during the transit process of your return, we will be able to assist you further.

When you choose to return your goods with a different label other than the ones we offer, we do not hold any responsibility for possible lost packages and cannot be held accountable for such.