Has your track & trace not been updated for several days? This may be due to several reasons.
One of them may be an internal delay within the carrier's network, or due to seasonal holiday delays.
In case there appears to be no logical reason as to why your tracking is not updating, we advise you to contact our support team, as they are often aware of specific delays per carrier or country, and may be able to assist you further by contacting the carrier for additional information.