There is a high possibility that an invalid mail address was entered upon placing your order, this could for instance be a typo. In this case, there is no possible way for us to reach you or send out emails through that address. In this case, we advise you to contact our support team as our agents can gather all information necessary.

When placing a new order, you can change this so you will be notified of our confirmations as well as additional future offers and deals.