Order status

I placed an order but did not receive a confirmation email

It may happen that an incorrect email address was accidentally entered when placing your order. In that case, we cannot send confirmations, updates, or other important information to the correct email address.

Have you not received any emails? Then it is likely that the email address entered is incorrect. Unfortunately, we cannot always change this afterwards for an existing order.

We advise you to carefully check that your email address is entered correctly when placing your next order. This way, you will stay informed about your order confirmation, shipping updates, and any promotions or offers.

If you are unsure whether something went wrong, please feel free to contact our customer service so that we can assist you.