FAQ

How do I create an account?

Creating and managing an account gives you easy access to your order history, tracking, and a smoother shopping experience.
With an account, you enjoy a personalized experience, faster checkout, and up-to-date information on your favorite products. In this guide, you’ll learn how to create a new account and discover simple steps to manage your account effectively.

 

How to create a personal account

  1. Go to the homepage and click the user icon or the “Register” link in the main menu.

  2. Fill in the required information, including your email address and a secure password.

  3. Confirm your registration via the link sent to your inbox.

  4. Log in with your new credentials to access your account dashboard.

  5.  

How to create a business account or register as an installer

  1. Go to this page to register as an installer with us, or to request a separate (business) quote.

  2. Follow the steps in the registration form.

  3. Confirm your registration via the link sent to your inbox.

  4. Your request will be processed within 5 business days based on the information you provided.

 

Managing your account details

  • Update your shipping address in the “Personal Information” section of your dashboard.

  • Change your password at any time for extra security.

  • View current and past orders, including tracking information for shipped items.

 

Accessing order and shipping status

Use your account dashboard to track the progress of your shipments. For each order, you’ll see the status and tracking details, allowing you to quickly contact customer service or initiate a return if needed. With fast updates, you stay informed from checkout to delivery for all your orders.