Understanding our shipping policy ensures that your ordering experience is smooth and worry-free.
We pride ourselves on fast and reliable order processing, whether you’re ordering as a private customer or a business. In this article, you’ll learn everything about when your order is shipped, how to track your delivery, and what to expect when shopping with us.
Order processing and shipping times
Orders placed on weekdays before 10:00 PM are picked, packed, and shipped the same day.
Orders placed on Friday evening or Saturday are shipped on Monday.
Orders placed on Sunday usually leave our warehouse on Monday or Tuesday.
Tracking your order
Once your order has been shipped, you will receive tracking information by email.
You can track your order at any time using the link provided.
If the tracking shows no updates after 5 days, contact us so we can start an investigation with the carrier.
Delayed or lost shipments
Wait 5 days if there are no tracking updates.
Contact customer service if there is still no progress after that.
We will contact the carrier and investigate the situation on your behalf.
Conclusion: Shop with confidence
We are committed to delivering your order quickly and transparently. Use the tracking link to monitor your delivery and feel free to contact us for assistance. Our customer-focused team is always ready to help, ensuring that both professionals and private customers have a positive experience. Expect quality, speed, and peace of mind.